HERO LAB
High-reliability, Emotion, and Risk in Organizations
Cliff Scott’s research, teaching, and service are united by interests in formal and informal communication processes, organizational reliability, and occupational safety. Much of his research examines how first responders use communication to evaluate and continuously improve their work through retrospective discussion of emergency incidents. Scott also has a secondary interest in trying to figure out why 21st-century work meetings have become soul-sucking, spirit-crushing experiences for so many. A member of the faculty since 2005, Scott teaches BA, MA, and Ph.D. courses on communication theory, organizational communication, and research methods.
How long have you been at UNCC?
Since 2007
What is your Academic History?
B.A., Political Science and Communication, Bradley University; M.A. Communication, Northern Illinois University; Ph.D., Communication, Arizona State University
What is your favorite thing about HERO Lab?
Collaborating with students who think differently than me.
Dr. Bochantin teaches graduate and undergraduate courses in organizational communication and behavior, negotiation and conflict management, research methods and interpersonal communication. She examines the social issues, member behavior and cultural landscape of organizations to provide managers and HR practitioners with strategies for the implementation of policies, practices, and procedures to better the organization and relationships between employees and managers. Her research focuses on the overall health and well-being of organizational members including the interface of work and family, stress, emotion and burnout, and workplace mistreatment including incivility and bullying. Her research appears in top-tier journals and has been presented at conferences around the globe. Her work has appeared in Academy of Management Journal, Communication Monographs, Management Communication Quarterly, International Journal of Business Communication, Women & Language, and Negotiations and Conflict Management Research (among others). Furthermore, Dr. Bochantin predominately focuses on members of the public safety profession (i.e. police and fire) and has investigated the impact a career in police and fire can have on spouses and family members as well as the physical, emotional, organizational, cognitive and interpersonal effects the career has on the employee.
How long have you been at UNCC?
Since 2014
What is your Academic History?
Texas A&M University (Ph.D.); DePaul University (BA and MA)
What is your favorite thing about HERO Lab?
Getting to do cutting-edge research with a group of highly motivated and talented students/scholars! In addition, I pride myself on being an applied scholar so for me, doing anything that can help employees and managers is what really excites me. And that is a lot of what we do in this lab. The opportunity to help change/shape organizational culture in a real way is truly gratifying (and humbling).
Dr. Canevello’s research focuses on the very basic, but often overlooked issue of how people’s interpersonal orientations and intentions toward others affect their relationships and the consequences of these processes for the self and others. Her program of work shows that people's goals or intentions toward others have powerful consequences for close relationships and personal well-being: that people create what they and others experience through the goals and beliefs that drive their behavior. This work draws from the close relationships literature and use a combination of dyadic, longitudinal, correlational, and experimental methodological approaches to examine these processes across various types of relationships, including in roommates, friends, coworkers, married and dating couples, and in interactions between strangers and acquaintances.
Her work has been published in top psychology and social psychology journals, including Annual Review of Psychology, Journal of Personality and Social Psychology, and Advances in Experimental Social Psychology and she regularly presents her work at national and international conferences. Dr. Canevello is currently an Associate Editor for Emotion and holds affiliations with the Organizational Science and Health Psychology Ph.D. programs at UNCC.
How long have you been at UNCC?
Since 2011
What is your academic history?
B.S., Psychology, North Dakota State University
M.A., Psychology, University of Houston
Ph.D., Social Psychology, University of Houston
Post-doctoral training: Institute for Social Research, University of Michigan; The Ohio State University
What is your favorite thing about the HERO lab?
It’s completely different in every way. Nobody else studies what I study, their theories are foreign (i.e., from a different discipline), and they use qualitative methods (which are entirely new to me). It’s challenging, fun, interesting, and makes for awesome collaborations.